Terms of Use

1 Acceptance of Terms

By downloading, installing, or using the SeraCare application ("App"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use the App.

These Terms constitute a legally binding agreement between you and SeraCare. We reserve the right to update these Terms at any time, and continued use of the App constitutes acceptance of any changes.

2 Eligibility

SeraCare is intended exclusively for use by:

• Licensed healthcare professionals including registered nurses, physicians, nurse practitioners, and physician assistants
• Clinical care coordinators and other credentialed healthcare staff
• Individuals who are at least 18 years of age
• Individuals operating within a healthcare facility or clinical setting

By using SeraCare, you represent and warrant that you meet all eligibility requirements and that you are authorized by your employer or institution to use care management software in your clinical role.

3 License to Use

Subject to your compliance with these Terms, SeraCare grants you a limited, non-exclusive, non-transferable, revocable license to use the App on iOS devices that you own or control, solely for your personal professional use as a healthcare provider.

This license does not include the right to:

• Sublicense, sell, resell, or commercially exploit the App
• Modify, adapt, translate, or create derivative works
• Reverse engineer or attempt to extract source code
• Remove any copyright or proprietary notices
• Use the App for any unlawful purpose

4 Acceptable Use

You agree to use SeraCare only in ways that are lawful, ethical, and consistent with your professional obligations as a healthcare provider. Specifically, you agree not to:

• Enter information about patients without appropriate authorization
• Share your account credentials with other individuals
• Use the App in violation of your institution's policies or applicable regulations
• Attempt to compromise the security or integrity of the App
• Use the App in any manner that could harm patients or colleagues

5 Medical Disclaimer

All clinical decisions must be made by qualified healthcare professionals based on their independent assessment of each patient's condition. SeraCare accepts no responsibility for any clinical outcome arising from information entered into or displayed by the App.

6 Patient Data Responsibility

You are solely responsible for:

• The accuracy and completeness of patient information you enter into the App
• Ensuring you have appropriate authorization to record and transfer patient information
• Protecting your device from unauthorized access
• Complying with your institution's data governance and security policies
• Properly disposing of patient data when no longer required

All patient data you enter into SeraCare is stored exclusively on your device. SeraCare does not have access to this data and assumes no liability for its loss, corruption, or unauthorized access due to circumstances beyond our control.

7 Your HIPAA Obligations

If you are a HIPAA covered entity or a business associate of a covered entity, you are responsible for ensuring that your use of SeraCare complies with all applicable HIPAA regulations, including the Privacy Rule and Security Rule.

SeraCare's on-device architecture supports HIPAA-compliant workflows, but compliance ultimately depends on how you use the App. You must:

• Maintain appropriate access controls on your iOS device
• Use the App's session timeout and lock features appropriately
• Conduct handoff transfers only with authorized colleagues
• Report any suspected security incidents to your compliance officer

8 Intellectual Property

The SeraCare app, including its design, code, graphics, and content, is owned by SeraCare and protected by copyright, trademark, and other intellectual property laws. The SeraCare name, logo, and app icon are trademarks of SeraCare.

Nothing in these Terms grants you any rights in or to SeraCare's intellectual property other than the limited license described in Section 3.

9 Disclaimers & Limitations of Liability

The App is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

To the maximum extent permitted by applicable law, SeraCare shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of profits, or harm arising from your use of the App or any patient care decisions made in connection with it.

Our total liability to you for any claims arising out of or relating to these Terms or the App shall not exceed the amount you paid for the App in the twelve months preceding the claim.

10 Termination

You may stop using SeraCare at any time by deleting the App from your device. All locally stored data will be permanently deleted upon app removal.

We reserve the right to terminate or suspend your access to the App at any time, without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users, us, or third parties.

11 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the App shall be resolved through binding arbitration, except where prohibited by law.

12 Contact

If you have questions about these Terms of Use, please reach out: